Can't log in to my account
From time to time you might have to log back in to your TONIT account for security purposes. In case you haven't enabled the Remember me function, please consider checking the tick box on the Login screen so the app remembers your credentials.
Depending how you originally signed up, there are only 2 scenarios how you can log back in:
Email address and password
You can reset the password for your account from the Login screen by pressing Already have an account and then Forgot your Password?
If you're unsure what email you've used or haven't received the password reset email shortly after, please check your spam folder first. Still can't log in? We're here to help, email us and we'll get you back into your account right away.
- If you created your account using your Facebook credentials, you can log back in by pressing the Continue with Facebook. If Facebook remembers that you previously logged in, you can press Continue on the next two screens and you'll be logged in automatically
- Alternatively, the Facebook App will recognize your existing TONIT account and should log you back in automatically
Try to remember how you originally signed up, if you're unsure or can't remember feel free to reach out to our TONIT Support and we'll help you get back on track in no time.
Last updated on: 2019-08-08 17:15:14 UTC